Defranco Commerce is a brand management and operations company. We help start, build, manage, and support businesses across multiple industries, including e-commerce, retail, food service, distribution, and media and more. We provide the systems, strategy, and infrastructure that allow brands to operate efficiently and scale.

Some brands are fully owned by our parent company, while others are operated through partnerships, licensing agreements, or management contracts.  But for the majority of brands we work with, we are primary just a service provider.  Our structure is designed to be flexible so we can support different business models.

We work with online brands, physical retail stores, restaurants, distribution, tech, services, and media-driven commerce businesses. If a business involves products, service, customers, logistics, or branding, we can usually support it.  We also work with investment companies as well.

Yes. We work with entrepreneurs, investors, and brand owners who are looking for operational support, growth strategy, or full-service management. Each partnership is evaluated based on the business model, market potential, and both short-term and long-term fit.

We do both. In some cases, we act as strategic advisors. In others, we actively run the business operations, including logistics, marketing, staffing systems, and financial oversight. The level of involvement depends on the partnership.

Yes. We don’t just provide high-level advice — we build and run the systems that keep businesses operating every day, from fulfillment and customer service to inventory, staffing, and marketing workflows.  This means we hire staff, train, and get them in place for the processes.  Everything depends on what is needed.

Defranco Commerce has offices in Tucson, Arizona, United States.  Toronto & London in Ontario, Canada.  And lastly, GuiLin, Shenzhen, Beijing, and Shanghai in China.  We service online companies from all over the world.  But physically, we only operate in the before mentioned areas.

We work with both. Some brands are early-stage startups, while others are established operations looking to scale, restructure, or improve efficiency. We tailor our approach based on the stage of the business.

We focus on building strong systems — brand strategy, fulfillment, marketing, financial controls, and team training. When these systems work together, businesses grow more predictably and sustainably. We have a lot of manpower behind our processes, and many individuals highly experiences and knowledgeable. We know things you don't know and wouldn't easily be able to find out yourself.

We are not just a marketing agency or a consulting firm. We are operators. We run businesses, manage infrastructure, and handle the operational realities that most agencies never touch. We don't just think like corporations, we also think like every small business owner who needs to have a part of themselves infused into their business. No one understands brand voice better than us.

You can contact us through our Contact page with a detailed description of your business or interest, your proposal, what you need, what your expectations are, etc. Our team will review your inquiry and reach out if there is a potential fit. We receive thousands of leads a month, and we follow the ones that make sense and would benefit all parties.